Privacy Policy

Effective Date: January 1, 2025

Information We Collect

When you take our soul quiz or visit our spiritual guide platform, we may collect:

  • Soul quiz responses and spiritual archetype results
  • Basic usage information (pages visited, time spent)
  • Technical information (browser type, device information)
  • Cookies for website functionality and preferences

How We Use Your Information

Your information helps us:

  • Provide accurate spiritual archetype results
  • Improve our soul quiz and spiritual guide experience
  • Understand how souls engage with our platform
  • Maintain website security and functionality

Information Sharing

We respect the sacred nature of your spiritual journey. We never sell, rent, or share your personal information or soul quiz results with third parties, except as required by law.

Data Security

We implement appropriate security measures to protect your spiritual archetype data and personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL/TLS encryption for data transmission
  • Secure data storage and processing
  • Regular security assessments
  • Access controls and authentication

Data Retention

We retain your information for different periods depending on the type of data:

  • Soul Quiz Results: Stored for 2 years for personal access
  • Usage Analytics: Anonymized data retained for 26 months
  • Cookie Data: As specified in our Cookie Policy
  • Contact Information: Until you request deletion

International Data Transfers

Your data may be processed and stored in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by relevant authorities
  • Privacy Shield frameworks where applicable

Your Rights (GDPR/CCPA)

Under applicable data protection laws, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing for legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at privacy@warmsoul.com with "Data Rights Request" in the subject line.

Data Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will:

  • Notify relevant authorities within 72 hours
  • Inform affected individuals without undue delay
  • Provide details about the breach and steps taken
  • Offer guidance on protective measures

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will:

  • Update the "Effective Date" at the top of this page
  • Notify users of significant changes via email or website notice
  • Obtain new consent where required by law

Contact Us

If you have questions about this privacy policy or your spiritual archetype data, please contact us:

  • Email: privacy@warmsoul.com
  • Subject: Privacy Policy Inquiry
  • Response Time: We aim to respond within 30 days

For data protection authority complaints, you may contact your local supervisory authority.